Outlook 365 email help
NOTE: If you are setting up a POP account instead of IMAP, you will need the following settings to be confirmed: Simply click Next and Outlook will test the connectivity. You will now be back at the POP and IMAP Account Settings page. Once all the settings are confirmed, click OK to close the settings window. NOTE: The type of encryption for the outgoing server settings can be set to TLS or STARTTLS. The settings here should be generally appropriate however, it’s a good idea to click on the Advanced tab and double check the port numbers and encryption type, as shown below: Click the checkbox beside My outgoing server (SMTP) requires authentication, then choose Use same settings as my incoming mail server. You will now be in the Internet E-mail Settings page.Ĭlick on the Outgoing Server tab. Once entered in full, with adjustments based on your actual account settings, click on the More Settings button.
Please reference the settings in the next image. Each highlighted (yellow) field is required. On the screen that follows, choose the POP or IMAP option, then click Next. You will need to change some of the settings to match your setup. NOTE: For this tutorial, we will use as our test email account.
OUTLOOK 365 EMAIL HELP MANUAL
Choose the Manual setup or additional server types option, then click Next. Open Outlook 2013, then click on File and choose Add Account. I f you prefer to set up your Office 365 email account manually or wish to confirm the local settings for your setup, you can use the settings below. When the account is set up, you’ll receive a message confirming it was done successfully. Outlook can recognize an exchange email account and will create the account without requiring you to enter the server settings manually. Fill out the information needed, including the name that you’d like to appear when sending emails, new email address, and password, then click Next. The Auto Account Setup screen will appear.
OUTLOOK 365 EMAIL HELP HOW TO
To raise a ticket from the Office page in your online account, log in to your Office 365 account, click the app launcher (the nine dots in the top left corner) and then click “Office.This tutorial describes how to add Microsoft 365 email to Outlook 2013. Log a ticket from your Office 365 Account In both Sway and Forms, there is a Help option available from the three dots menu in the top right corner, but for both apps, there’s no obvious way to contact support with anything other than “feedback.” OneNote has the same File > Help > Help option as Word, Excel, and PowerPoint, but when you click it, there is also no obvious way to contact support.įor all three of these apps, you can, of course, click around the Microsoft help until you find a path to support, but that’s not the same thing as having an obvious way to contact support from within the app. This will open the “New support request” form, where you can enter your support ticket. Scroll down to the bottom of the page and on the right-hand side, click the “Contact support” option. This will open up a new page with various help options (which you should check out first).
Click the “?” in the top right of the menu bar and then click “Support.”